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Are you a Customer Service Expert who wants to work for a thriving company where you can grow, be recognized, and be rewarded for your work? Stop working at a job that you hate. Work with friends in an environment that rewards you for your hard work and provides a life-long career >> We don’t want to be a pit stop in your career – we want to be the last job you’ll ever have (because you can’t imagine working anywhere else) <<

Responsibilities

  • Today is awesome! You showed up for work, had a quick team meeting, and then sat down at your desk. The calls started coming in from people who needed your help. You answered calls, listened to those customers tell you what they need, and you relied on your expertise to guide them. When you encountered questions you couldn’t answer, there was a friendly Team Leader close at hand who not only gave you the answer but provided on-the-spot training so you would always know how to handle these questions in the future. When the incoming calls slow down, you turn your attention to follow-up calls you conduct with customers to help them. You end your day knowing that you helped a lot of customers and played an integral part of the Triple Service team. You’re already looking forward to tomorrow!

Education Requirements

  • You’re a tech-savvy people-person: You can communicate confidently via phone, mobile device, text, and email; you can use the internet and our internal software to complete your work accurately.
  • You can multi-task and have attention to detail: You can enter information while a customer is speaking, without allowing it to distract you. You are careful in the information you enter knowing that other team members will be relying on it.
  • You’re flexible: You are able to work full-time hours but those hours might be day-time, evening, and/or weekend shifts.

Qualifications

  • Never look for a job again because we’re not a pit stop in your career – we’re the last place you’ll ever work!
  • If you’re a hard-working professional with an inner drive to improve yourself and help others then you might be a fit for us…
  • Along with the job-specific qualifications (below) here are the qualities we’re looking for in our perfect candidate:
  • • You work hard
  • • You love working with a team
  • • You’re tech savvy – you can diagnose a problem and make recommendations to fix it
  • • You love to serve others
  • • You love to challenge yourself and you want to learn, and even be cross-trained
  • • You understand the importance of serving others (your team members and our customers)
  • • You understand and are willing to follow our Core Values:
  • o Safety First For Our Family and Theirs – Think Twice, Act Once
  • o Delivering WOW Through Service – Exceeding Every Customer’s Expectations
  • o Demonstrate Highest Level of Integrity – Doing the Right Thing Even When No One is Watching
  • o Great Place to Work – All for One and One for All
  • As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status or veteran status.
  • ** We hire veterans
  • Here’s a picture of our team. You know what’s missing? YOU.

Benefits

  • Here are just a few of the reasons that our team members LOVE working here…
  • • Make more money: we pay more than most
  • • Your birthday is a paid day off
  • • Paid training
  • • Paid holidays and vacations (Paid time off starts after 90 days and grows from there)
  • • Paid Wellness Days
  • • Incentive programs
  • • Benefits, including Medical/Dental/Vision and Life insurance
  • • Quarterly all-company breakfast meetings that the bosses cook for you!
  • • Paid uniform
  • • A clearly laid out path to build the life-long career you want to build (including paid education and tons of opportunities to advance)

Hours

40

Apply for Customer Service Representative
  • Send your resume to: service@tripleserviceinc.com
  • Contact Hiring Manager

    Michelle Wade
    (815) 539-3828

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